How can I get a refund for my order?

We're sorry to hear you're considering canceling. We're here to help improve your user experience.

Please note that the software purchased from our official website can be returned for a refund within the first 30 days of your initial purchase.

Have product or installation questions?

If you're experiencing installation or activation problems, we highly recommend contacting our Customer Support Service. Many issues can be resolved quickly by our dedicated technical support agents.

You can contact our billing department by clicking on Contact us on our main support page.

*You will need to enter your email address. A security code will be sent to you. Enter the code and click on Validate. You will then be able to open a request.

• Select Subject: Choose "I have billing and subscription questions" as the subject line.
• Specify Reason: Select "I'm interested in getting a refund" and provide any additional details.