How can I cancel my subscription and stop automatic renewals?

You can cancel your software or service subscription at any time by using our Purchase Finder.

• Click here to open our Purchase Finder Portal.
• Type the email address you used to make this purchase online.
  • If you purchased via PayPal, your PayPal email address should be used.
• Enter one of these options: your password, order ID, or the last 4 digits of the credit card you used.
  • If you have used your PayPal account to complete payment, you will be prompted to enter your ZIP/postal code.

You will see the list of your purchases.

• To see the details of a particular order, click View and manage next to it.
• Click on the Cancel Rebill button next to each subscription you want to cancel.

You will see that your future subscription has been canceled.

Note: Canceling your subscription stops all future billing renewals but does not result in a refund of your existing product. You will still have access to the product until it expires.